FAQ

Frequently Asked Questions

CHAT

You can Chat (just like text messaging) with any of your Connections or you can send an initial Chat (Send Greeting) to any user you are not connected to from their Profile.  In the case of an initial Chat (Send Greeting), if the user replies to your Chat, then they automatically become a Connection.
Within Chat (or initial Send Greeting), you can:
  • Send a text message
  • Send a Song
  • Invite to an Event
    • Invite to a Concert
    • Invite to any Place
You can send any of these three items individually as it’s own Chat message or you can send any of these three items together in one Chat message.
Category: CHAT
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When someone views your Profile from Discover People and then sends you an initial Chat message (Send Greeting), you receive a Chat message.
To see this user’s profile to learn more about them and to decide if you want to reply (which will make each of you a Connection for each other), you can tap on their Profile pic in the Chat screen or tap on their @username in the Chat thread.
Category: CHAT
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To Send a Song as part of a Chat message with any of your Connections or as part of an initial Chat message (Send Greeting) to any user from their Profile:
  • From Chat, tap on the desired Chat thread or from any user Profile who is not already a Connection tap on Send Greeting
  • Tap the Send a Song button
  • Search by Song or Artist Name to find your Song (tap the orange Play button to hear a 30 second clip of any Song in your Search Results to make sure it is the correct Song you wish to Send)
  • Tap on the Song to choose it (this attaches the Song to the Chat message, you have not Sent it yet, if you find you have chosen the wrong Song, tap on Delete Song and start over)
  • Tap Send to Send the Song
In your Chat message, you can Send a Song by itself, Send a Song with some text or Send a Song with some text and with an Invitation to an Event.
The recipient will receive a Chat message including the Song you Sent.  They can tap the orange play button to hear a 30 second clip of the song within Resonate or they can tap on Listen on Spotify.  Listen on Spotify will open the Spotify app on their iPhone and:
  • If they have Spotify Premium, the Song will automatically start playing
  • If they have Spotify Free, the Song will be part of a Shuffle list that will start playing when Shuffle Play is tapped

 

Category: CHAT
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To Invite a user to a Concert Event as part of a Chat message with any of your Connections or as part of an initial Chat message (Send Greeting) to any user from their Profile:
  • From Chat, tap on the desired Chat thread or from any user Profile who is not already a Connection tap on Send Greeting
  • Tap the Invite to an Event button
  • Concerts should already be selected
  • Search by Artist Name (Note that this Search box requires complete, exact Artist Name to return results.
  • The first concert in the list for your Searched Artist will be the upcoming concert closest to your location, all other results in the list will show other concerts for this Artist in chronological order
  • Tap on desired Concert listing to choose it (this attaches the Concert Event to the Chat message, you have not Sent it yet, if you find that you have chosen the wrong concert, tap Delete Event and start over)
  • Tap Send to Send the Invite to a Concert Event
In your Chat message, you can Invite to a Concert Event by itself, Invite to a Concert Event with some text or Invite to a Concert Event with some text and with Send a Song.
The recipient will receive a Chat message including the Invite to Concert Event you Sent.  The recipient Invite has options to reply to your invitation of Yes, No or Maybe.  In your Sent Chat, the Concert Invitation shows Waiting for @username’s response until the recipient taps on Yes, No or Maybe.  When the recipient taps on Yes, No or Maybe, the Event is updated in your Chat and you will also receive a separate Chat message letting you know their answer.
For any Concert Event invitation that you send that is accepted by the recipient with a Yes, that Concert Event will be listed in your Profile in the Going To section.  Only you can see the Going To section in your Profile, other user’s cannot see your Going To section when viewing your Profile.
Category: CHAT
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To Invite a user to a Place Event as part of a Chat message with any of your Connections or as part of an initial Chat message (Send Greeting) to any user from their Profile:
  • From Chat, tap on the desired Chat thread or from any user Profile who is not already a Connection tap on Send Greeting
  • Tap the Invite to an Event button
  • Tap on Places
  • Search for any Place (bar, restaurant, museum, theatre, etc.)
  • Tap on desired Place to choose it, type in a Name for your Event, select a Date and Time (tap on Save to Save the Date/Time), then tap on Done (this attaches the Place Event to the Chat message, you have not Sent it yet, if you find that you have chosen the wrong Place, tap Delete Event and start over)
  • Tap Send to Send the Invite to a Place Event
In your Chat message, you can Invite to a Place Event by itself, Invite to a Place Event with some text or Invite to a Place Event with some text and with Send a Song.
The recipient will receive a Chat message including the Invite to Place Event you Sent.  The recipient Invite has options to reply to your invitation of Yes, No or Maybe.  In your Sent Chat, the Place Invitation shows Waiting for @username’s response until the recipient taps on Yes, No or Maybe.  When the recipient taps on Yes, No or Maybe, the Event is updated in your Chat and you will also receive a separate Chat message letting you know their answer.
For any Place Event invitation that you send that is accepted by the recipient with a Yes, that Place Event will be listed in your Profile in the Going To section.  Only you can see the Going To section in your Profile, other user’s cannot see your Going To section when viewing your Profile.
Category: CHAT
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